The Community Experience Manager will positively impact Vault Virginia by facilitating member programming, managing general operations and providing administrative support to our team.
In this role, you will have the opportunity to hone your operational skills in a fun and innovative environment; cultivating and supporting the dynamic member community at Vault Virginia. Apply for the opportunity to immerse yourself in Charlottesville’s arts and entrepreneurial culture.
Responsibilities:
Community Management
Oversee new member onboarding including managing data entry and member logistics
Communicate with members within the space and by email and messaging systems
Implement and manage space and membership software
Assist team with conducting tours for prospective members
Create a friendly environment to facilitate high member satisfaction by keeping the space clean, comfortable, and running smoothly
Maintain a positive relationship with key vendors and landlord building staff
Manage space maintenance requests and upkeep of key facility assets (Wifi network, kitchen, printer)
Distribute mail from general mailbox
Order office/kitchen supplies as needed
Document operational tasks to enhance organizational efficiency
Administrative Support
Manage Vault Virginia’s general contact email account and answer questions
Assist team with event logistics and member program development
Qualifications:
Highly organized, detail-oriented, and an efficient problem solver
Excellent customer service ethic
Strong communication skills
Experience using Microsoft Office or Google Suite
Eager to learn new software platforms for data entry and project management (Slack, Calendly, Nexudus)
Comfortable working independently and collaboratively with a small team
Passion and empathy for the arts and entrepreneurial community
Ability to occasionally lift heavy items
Compensation + Benefits:
Hourly: Commensurate with experience and qualifications
Hours: 7:45am to 12:00pm (with opportunity for advancement and full-time potential)
Work predominantly from Vault Virginia
To Apply:
Please send an email to the Vault Virginia team at (info@vaultvirginia.com) sharing your qualifications; explaining why you’d like this position, and including any other information that would be helpful (for example, your resume, LinkedIn profile). Applicants will be contacted if selected for an interview.
